DOOR-TO-DOOR / fixmybike BICYCLE SERVICING

If you are busy or have a small car or more than 1 bicycle then the Probike door-to-door service is perfect for you!

  • Save time!
  • No hassles getting bikes in and out of cars!
  • No dusty or oily hands or clothes!

Probike is the only bike store in the UAE with a fully-established door-to-door bicycle servicing service.

We will collect you bikes from your home and return them to you FREE OF CHARGE (with AED100 minimum spend)* - saving you time and hassle while you get on with the more enjoyable things in life!

We stock a wide range of home storage and bike racks from Gear UpSaris and Thule.  If you need advice on what storage and transport solutions will best suit your needs, our experienced salesmen will help you and we can deliver the products along with your bicycles!

If you are a cycling or triathlon enthusiast we can deliver any items that you might need e.g. tubes, nutrition, tools, inflation, bike care products etc...

To make a booking please complete the form below or give us a call on 04 3255 705.  A price guide for the most common parts and labour is listed at the bottom of this page.

*Please see the terms and conditions of service below.


door-to-door / fixmybike servicing BOOKING FORM

Name *
Name
Mobile number *
Mobile number
We will not give your mobile number to anyone.
Collection Date *
Collection Date
We will contact you to agree a time. We try to avoid peak traffic times.
Return Date *
Return Date
We will contact you to agree a time. We try to avoid peak traffic times.
You pay on delivery. We accept cash or debit/credit cards, except AMEX.
Let us know what you can about the types or sizes of the bike/s, known problems, any other key information.
Enter any valid promotion or discount code that you have
If you want to order any products for us to bring upon collection or delivery, let us know what they are here.
Please take 5 seconds for this - it really helps us!

PRICE GUIDE - labour

  1. Labour - from AED30
  2. Quick Service (kids bike / single-speed) - AED190
  3. Quick Service - AED250 - wash, check all connections and bearings, check and adjust gears and brakes, lubricate chain, inflate tyres.
  4. Basic Service - AED350 - all Quick Service tasks plus wheel alignment, adjust all bearings, replace cables and brake pads, torque all bolts, replace grips.
  5. Full Service - AED450 - all Basic Service tasks plus remove, clean and replace cranks, overhaul all bearings and the following labour as required - replace bar tape, chainrings, chain and cassette.

PRICE GUIDE - parts and accessories

  1. Inner tubes - from AED30
  2. Tyres - from AED60 to AED130
  3. Chains - from AED65
  4. Cables and cable housing - AED15 each
  5. Saddles - from AED75 (kids) / AED150 (Adults)
  6. Gel seat covers - AED65
  7. Grips - AED35 to AED50
  8. Kickstand - from AED55 to AED90
  9. Bells - AED15
  10. Bicycle cover - AED40
  11. Stabilisers - AED90
  12. Pedals - from AED35 (kids), from AED60 (adults)
  13. Floor and wall storage racks - AED95 to AED190

TERMS AND CONDITIONS

1 - This service is currently available only within Dubai.  

2 - Collection and delivery is free-of-charge when you spend at least AED100*, however charges might be applied according to:

(a) Location - (e.g. Al Warqa, Silicon Oasis, Mirdif, Deira, Garhoud, Al Barari, Falconcity, Karama, Satwa).

(b) Type of bicycle - additional charges might apply for fat bikes, tandems, tricycles, strollers or trailers.

(c) Timing - we generally cannot collect and deliver after 6.30pm on weekdays, on Fridays, or at peak traffic times in certain areas e.g. Business Bay, Dubai Marina.

*For minor works under AED100 (e.g. replacing inner tubes) an AED50 collection/delivery charge applies.

4 - We are not currently able to carry out servicing at your home.  

5 - If you live in an apartment we will need you to bring/collect the bike from the lobby.

6 - Upon arrival if no-one is available at the collection or delivery location we can wait a maximum of 10 minutes and will try to contact you twice by phone or SMS.  If we have to return another time an AED50 no-show charge will apply.

7 - If you wish us to visit your home to provide an estimate for work and you decide not to go ahead, an AED50 call-out charge applies.

8 - Full payment is required upon delivery of your bicycles.  Cash or card payments are accepted.